The “Pre-Order” order option is enabled when the listed item is either temporarily out of stock, or is only available as a “built to order” item from our factory.
Once an order for a “Pre-Order” item is received, we will confirm lead-time with our Japan factory and contact you within 1-2 business days via email with current projected production lead-time information and delivery date projections. After accepted/authorized we will proceed with finalizing your order. If the quoted lead-time is not accepted, the order will be promptly cancelled and you will be refunded immediately in full.
If there is further delay after your placed order, we will contact you with an updated delivery lead-time or provide you with the option to cancel with a full refund for any unfulfilled order items.
While there is no risk in ordering “Pre-Order” items through our website, feel free to contact us ahead of time regarding product leadtime.